Product Details

PlusO – Hospital Management System (HMS)

Plus O is a powerful and intelligent Hospital Management System (HMS) developed by E2o Technologies Private Limited to transform the way hospitals, clinics, and healthcare centers operate. It serves as a single, unified platform that seamlessly integrates patient care, medical records, billing, pharmacy, diagnostics, and administration into one easy-to-use system. By replacing traditional paperwork and manual processes with digital automation, Plus O ensures faster workflows, reduced errors, and improved communication across departments.

Built with a strong focus on patient experience and hospital efficiency, Plus O empowers healthcare providers to deliver better services through online appointment scheduling, automated reminders, digital health records, transparent billing, and real-time reporting. Its scalable design makes it suitable for both small clinics and large multi-specialty hospitals, while advanced features like role-based access, compliance readiness, and secure data management guarantee reliability and trust.

With cloud or on-premise deployment options, Plus O adapts to diverse healthcare needs and grows along with your institution. More than just software, it is a future-ready healthcare solution that incorporates analytics, telemedicine capabilities, and AI-driven insights, helping hospitals not only manage operations effectively but also move towards smarter, patient-centric care.

1. Patient Care & Engagement

Online Appointment Booking (24/7): Patients can schedule consultations anytime, reducing waiting times and improving convenience.
Queue & Token Management: Manages patient flow in OPD by assigning digital tokens and displaying queues in real time.
Smart Notifications (SMS/Email/WhatsApp): Sends automated alerts for appointments, test results, payments, and discharge updates.
Patient Self-Check-In Kiosks: Allows patients to register themselves using mobile number/QR code, saving reception time.
Multilingual Support: Provides patients with the option to interact in their preferred language, improving accessibility.
Patient Portal Access: Patients can log in to securely view prescriptions, reports, bills, and past medical history.

2. Outpatient (OPD) & Inpatient (IPD) Management

Digital OPD Registration & Doctor Scheduling: Automates patient registration and maps appointments to available doctors.
IPD Bed/Ward Allocation & Transfer Management: Tracks room/ward availability and simplifies patient admissions, transfers, or upgrades.
ICU/Emergency Case Tracking: Flags urgent cases with priority alerts to ensure timely medical response.
Nursing & Clinical Notes Recording: Nurses and doctors can digitally record patient vitals, observations, and progress.
Diet & Meal Planning: Automatically generates meal instructions based on the doctor’s prescription for inpatients.
Automated Discharge Summaries: Generates structured discharge documents with diagnosis, treatment, and future care advice.

3. Electronic Health Records (EHR)

Lifetime Patient Health Records: Stores complete medical history, ensuring continuity of care over multiple visits.
Drug Interaction & Allergy Alerts: System automatically warns doctors about unsafe prescriptions.
Cloud-Based Access: Doctors and patients can securely view records anytime, anywhere.
Lab/Imaging Result Linking: Any integrated external diagnostic reports are attached to patient profiles.
Audit Trail for Accountability: Tracks every system access to maintain data privacy and compliance.

4. Doctor & Staff Management

Doctor Dashboards: Personalized view of schedules, patient lists, pending reports, and earnings.
Smart Duty Rosters: Auto-generates staff schedules to ensure balanced workload distribution.
Biometric/QR Attendance: Tracks staff attendance with integrated biometric or QR scanning.
Task Assignment & Communication: Allows supervisors to assign duties and monitor real-time progress.
Performance Monitoring & Training Records: Maintains staff performance reports, certifications, and training history.

5. Pharmacy Management

Integrated E-Prescriptions: Doctors’ digital prescriptions directly sync with the pharmacy system.
Stock & Inventory Tracking: Keeps real-time track of available medicines and usage patterns.
Auto-Reorder Alerts: Notifies when stock levels are low, avoiding shortages.
Batch, Lot & Expiry Management: Prevents expired medicines from being dispensed.
POS Billing Integration: Quick billing for both inpatients and walk-in pharmacy customers.
Centralized Pharmacy (Multi-Branch): Allows stock visibility across different hospital branches.

6. Billing & Financial Management

Real-Time OPD/IPD Billing: Automatically calculates consultation fees, bed charges, tests, medicines, and procedures.
Insurance & TPA Cashless Billing: Integrates with insurance companies and TPAs for smooth cashless claims.
Multi-Tariff Plans: Supports different billing rates for general, VIP, corporate, or insured patients.
Package Billing: Bundled billing for surgeries and specialized treatments with fixed pricing.
Digital Invoices & Receipts: Generates and delivers receipts instantly via SMS/email or print.
Financial Dashboards: Provides real-time insights into hospital revenue, outstanding bills, and expenses.

7. Inventory & Procurement

Centralized Tracking: Monitors usage of surgical tools, consumables, and equipment across departments.
Auto Purchase Requests: Generates purchase orders automatically when stock falls below threshold.
Vendor Management: Maintains supplier records, pricing, and delivery schedules.
Expiry & Wastage Alerts: Highlights items nearing expiry to avoid wastage.
Department-Wise Allocation: Distributes supplies to departments based on demand and usage.
Barcode Scanning: Ensures precise stock tracking and faster entry in the system.

8. Administration & HR

Employee Profiles: Stores qualifications, certifications, experience, and compliance documents.
Payroll Automation: Calculates salaries with allowances, overtime, and deductions linked to attendance.
Role-Based Access: Grants different permission levels based on staff roles for data security.
Multi-Branch Monitoring: Allows a single admin to manage multiple hospital branches.
Compliance/License Tracking: Ensures hospital licenses and staff certifications are up to date.

9. Telemedicine & Remote Care

Secure Video Consultation: Enables virtual consultations between doctors and patients.
Digital Prescriptions: Provides patients with prescriptions immediately after online consultations.
Remote Health Monitoring: Syncs patient vitals from IoT devices like BP monitors and glucometers.
Virtual Follow-Ups: Reduces unnecessary hospital visits for minor cases and follow-up care.
Chronic Care Tracking: Sends automated reminders for elderly, diabetic, and cardiac patients.
Home Healthcare Scheduling: Allows patients to request nursing or physiotherapy services at home.

10. Reports & Analytics

Clinical Insights: Tracks disease patterns, seasonal illness trends, and treatment success rates.
Operational Reports: Monitors waiting times, bed occupancy, and department efficiency.
Financial Reports: Generates profit/loss statements, pending dues, and revenue leakage alerts.
Doctor Performance Reports: Analyzes patient feedback, consultation time, and treatment results.
AI Predictive Analytics: Uses data to forecast patient inflow, medicine demand, and staff requirements.

11. Compliance & Security

HIPAA/GDPR Compliance: Ensures international standards for patient data privacy.
End-to-End Encryption: Protects all communication and medical data against cyber threats.
Multi-Factor Authentication: Adds an extra security layer during login.
Audit Logs: Keeps a detailed record of all user activity within the system.
Automated Backups: Ensures data recovery in case of hardware failure or cyberattack.
Strict Access Controls: Only authorized staff can view sensitive patient data.